Privacy Policy

Kronoplus Limited and its licensees respect your right to privacy in the online world when using this website and communicating electronically with us. Please read this Privacy Policy carefully so that you can understand how we collect and use personal data and other information that we obtain when you use this website. By continuing to use this website, you agree to the terms of this Privacy Policy.

For the purposes of this Privacy Policy:

  • “this website” means the www.krono-original.com website, including all documents that may from time to time be on or part of this website, and also all other websites to which external links in this website refer, unless such site is not provided by Kronoplus Limited or provides privacy rules that differ from this Privacy Policy; and
  • “personal data” means information that can be used to identify you or relate to an identifiable person (e.g., name, address, telephone number, email address, online identifiers).

We have put together the FAQ below describing the measures we take to maintain the privacy and security of personal data and other information shared with us when you use our website.

If you have any questions, please contact: privacy@kronospan.com.

FAQ Index

1. What does this Privacy Policy cover?

This Privacy Policy covers our use of your personal data and other information which we receive from you when you use this website.

Websites of licensees of Kronoplus Limited may contain privacy rules and policies that differ from this Privacy Policy. When browsing, please check the privacy rules of each website you visit and do not assume that this Privacy Policy applies to all sites linked from this website.

2. Who is responsible for the personal data collected on this website?

The information you provide through this website is controlled by Kronoplus Limited (hereinafter also referred to as “we” or “us”), a company registered in Malta with registration number MT26703015, registered office at 183 Argali House, Triq il-Fortizza, Mosta, Malta.

You can contact us at: privacy@kronospan.com.

3. Do special rules apply if you are under the age of 18?

If you are under 18 years old, please do not send us your personal data (for example your name, address, or email). If you are under 18 and you wish to ask a question or use this website in a way that requires you to submit personal data, please do so through your parent/guardian or strictly in connection with tasks assigned to you by your superiors as part of your profession and in coordination with your superiors.

4. Why and on what legal basis do we process personal data?

We may collect and process personal data in order to:

  • respond to queries or requests submitted by you;
  • administer and manage communications and relationships with you;
  • improve and secure this website;
  • measure website performance and usage;
  • (where enabled) deliver and measure marketing campaigns and advertising effectiveness.

We process personal data based on one or more of the following legal bases under GDPR:

  • Contract / pre-contract steps (Art. 6(1)(b) GDPR), where you request something from us;
  • Legitimate interests (Art. 6(1)(f) GDPR), e.g., website security, basic analytics where permitted, service improvement;
  • Consent (Art. 6(1)(a) GDPR), especially for analytics/marketing cookies and tags where required;
  • Legal obligation (Art. 6(1)(c) GDPR), e.g., retention obligations where applicable.

5. May we use your personal data for further purposes and share it with third parties?

We do not transfer your personal data to third parties except:

  • where you have consented;
  • where required to respond to your inquiry (e.g., using service providers acting on our instructions);
  • to processors under Art. 28 GDPR (service providers selected diligently and bound by GDPR-compliant contracts);
  • where required by legal obligations or lawful requests by authorities.

Third-party services used on this website

This website uses the following services:

  • CookieYes (consent management and cookie control)
  • Google Tag Manager (GTM) (tag deployment/management)
  • Google Analytics 4 (GA4) (website analytics; EU-focused handling described by Google)
  • Google Ads (AdWords) (campaign measurement and advertising features, where enabled/consented)
  • YouTube embedded videos (video playback; privacy-enhanced mode is supported by YouTube)

6. Do we collect and process automated data?

We may collect information about your use of this website automatically. As with most web services, our server collects and stores data temporarily in server log files for technical reasons (legal basis: Art. 6(1)(f) GDPR) including:

  • IP address (or a derived/short-lived identifier);
  • requested resource (file/page);
  • HTTP response code;
  • referrer URL;
  • date and time of request;
  • browser type/version; and
  • operating system.

Google Analytics (GA4)

This website uses Google Analytics 4. Google states that GA4 does not log or store IP addresses, and for EU users it drops IP addresses before logging via EU infrastructure.

Google Tag Manager (GTM)

We use GTM to manage website tags based on your consent choices.

Google Ads (AdWords) / conversion measurement

Where enabled/consented, we may use Google Ads features for effectiveness measurement and relevant ad display.

7. Do we use cookies and consent tools?

Yes.

Consent management (CookieYes)

We use CookieYes to record your preferences and store a consent log for compliance purposes.

Cookies and similar technologies

  • Strictly necessary cookies (essential for site operation);
  • Functional cookies (e.g., language preferences);
  • Analytics cookies (e.g., GA4);
  • Marketing cookies (e.g., Google Ads features).

8. What happens to information provided by email, forms, and feedback facilities?

We collect information you provide (name, email, message) to respond to your requests (Art. 6(1)(b) GDPR).

9. How can you ensure that your personal data remains accurate?

We aim to keep data accurate. You may request correction or deletion by contacting us at privacy@kronospan.com.

10. Is your personal data secured and how long do we store it?

We implement technical and organizational measures to protect your data. We erase data when it is no longer necessary unless statutory retention obligations apply.

11. What happens to your personal data submitted to other websites?

We are not responsible for third-party site practices. Please review their specific policies.

12. Who is responsible for personal data of others provided to us?

If you provide data for others, ensure you have obtained their consent first.

13. Can we change the Privacy Policy?

We may update this policy. Substantial changes will be posted here; continued use constitutes agreement to updated terms.

14. Can we send personal data abroad?

Data may be processed outside the EEA. We use safeguards like Standard Contractual Clauses or the EU–U.S. Data Privacy Framework (DPF).

15. What rights do you have and how can you contact us?

Subject to law, you have rights to:

  • Access;
  • Rectification;
  • Erasure;
  • Restriction of processing;
  • Objection to processing;
  • Data portability.

To exercise these, contact: privacy@kronospan.com.

Copyright © Kronoplus Limited 2026

Mosta, Malta